12 Prompts for Membership Site Welcome Tours

** Why Welcome Tours Matter for Membership Sites**

First impressions matter—especially for membership sites. Think about the last time you joined a new community, course, or SaaS platform. Did you feel excited and confident? Or lost and overwhelmed? If it was the second one, you’re not alone. Studies show that 40-60% of new members leave within the first 30 days if they don’t get proper onboarding.

A strong welcome tour changes that. It’s like a friendly guide showing new members around, pointing out where to find content, how to get help, and what to do first. Without it, people wander around confused, get frustrated, and eventually cancel. But with a clear, engaging welcome tour? They stick around, engage more, and even tell their friends about your site.

What Makes a Welcome Tour Effective?

Not all welcome tours are created equal. The best ones share a few key traits:

• Clarity over cleverness – Skip the fancy jargon. Tell members exactly what they need to know.
• Brevity – No one wants to sit through a 20-minute video. Keep it short and focused.
• Actionable steps – Don’t just explain—show them what to do next.
• Video > text – People retain 95% of a message when they watch a video, compared to just 10% when reading text.

Who Needs This Guide?

If you run a membership site, online course, or community, this guide is for you. Maybe you’ve noticed members dropping off early. Or maybe you’re launching something new and want to get it right from day one. Either way, these 12 ready-to-use prompts will help you create a welcome tour that keeps people engaged—and paying.

The best part? These scripts work for almost any membership model. Whether you’re teaching a course, hosting a community, or selling software, you can tweak them to fit your needs. Ready to reduce churn and boost engagement? Let’s dive in.

The Psychology Behind Effective Welcome Tours

First impressions matter—especially for membership sites. Think about the last time you joined a new platform. Did you feel excited and ready to explore? Or did you stare at the dashboard, unsure where to click first? A great welcome tour turns confusion into confidence. It doesn’t just show features; it makes members feel like they belong.

The problem? Most welcome tours fail because they ignore how our brains work. We don’t remember every detail—just the highs, the lows, and how things ended. That’s why a well-designed tour isn’t just a checklist of features. It’s a story that guides members, builds trust, and makes them want to stay.

Why Overwhelming New Members Leads to Abandonment

Imagine walking into a crowded party where no one introduces themselves. You’d probably leave, right? The same thing happens when new members log into a membership site for the first time. If they see too many buttons, tabs, and options, their brain goes into overload. This is called cognitive load—the mental effort required to process information.

When cognitive load is too high, people give up. They don’t read instructions, they don’t explore, and they certainly don’t stick around. The solution? Break the tour into small, digestible steps. Instead of dumping all the features at once, focus on one key action at a time. For example:

• First step: Show them where to find their first lesson.
• Second step: Highlight how to save progress.
• Third step: Point out where to ask for help.

This way, members don’t feel lost—they feel guided.

The Peak-End Rule: Why the Last Impression Matters Most

Psychologists have a term for how we remember experiences: the peak-end rule. It means we judge an experience based on its most intense moment (the peak) and how it ended (the end). A welcome tour that starts strong but fizzles out leaves a bad taste. On the other hand, a tour that ends with a clear next step—like a call to action or a quick win—makes members feel accomplished.

Take Duolingo, for example. Their onboarding doesn’t just show you how to take a lesson. It ends with a fun, low-pressure challenge: “Try your first word!” This small win makes users feel successful right away. For membership sites, this could mean ending the tour with:

• A simple task (e.g., “Post your first comment in the community”)
• A quick reward (e.g., “Here’s a free bonus guide!”)
• A personal touch (e.g., “We’re glad you’re here—let’s get started!”)

Storytelling: The Secret Weapon of Great Onboarding

People don’t remember facts—they remember stories. That’s why the best welcome tours don’t just list features; they tell a story. They answer questions like:

• Why should I care about this feature?
• How will this make my life easier?
• What happens if I get stuck?

MasterClass does this well. Their welcome tour doesn’t just say, “Here’s how to watch a lesson.” Instead, they frame it as a journey: “Meet your instructor. Start learning. Change your life.” This narrative makes the experience feel personal and exciting.

For membership sites, storytelling could look like:

• A short video introducing the community’s mission.
• A guided path showing how members achieve their goals.
• A relatable example of someone who succeeded using the platform.

Building Trust by Addressing Fears Upfront

New members often have the same worries:

• “Will this actually help me?”
• “What if I don’t like it? How do I cancel?”
• “Is this worth my time and money?”

A great welcome tour doesn’t ignore these fears—it tackles them head-on. For example, instead of hiding the cancellation policy, highlight it early: “No contracts. Cancel anytime in two clicks.” This reduces anxiety and builds trust.

Social proof also helps. Showing testimonials, user counts, or success stories reassures members they’re in the right place. For example:

• “Join 50,000+ members who’ve transformed their skills.”
• “‘This community changed my business’—Sarah, member since 2022.”

The Hook-Value-Call-to-Action Framework

Every effective welcome tour follows a simple structure:

1. Hook: Grab attention with a relatable problem or benefit.
   • “Struggling to find time for learning? We make it easy.”
2. Value: Show how the platform solves that problem.
   • “Access bite-sized lessons, anytime, anywhere.”
3. Call-to-Action: End with a clear next step.
   • “Start your first lesson now—it takes just 5 minutes!”

This framework keeps the tour focused and engaging. It doesn’t overload members with information—it gives them just enough to take action.

Putting It All Together

A great welcome tour isn’t about showing off every feature. It’s about making members feel welcome, confident, and excited to start. By reducing cognitive load, using storytelling, and addressing fears, you turn new sign-ups into loyal members.

The best part? You don’t need a fancy video or expensive tools. A simple, well-structured tour that speaks to your members’ needs will always win. So ask yourself: Does my welcome tour make members feel like they belong—or like they’re lost? The answer could be the difference between a one-time visitor and a lifelong member.

12 Ready-to-Use Prompts for Your Membership Welcome Tour

A great welcome tour can make the difference between a member who stays for years and one who leaves after a week. But where do you even start? Most membership sites make the same mistake—they throw too much information at new members at once. The result? Confusion, overwhelm, and quick cancellations.

The good news? You don’t need a fancy video or expensive tools to create a welcome tour that works. What you do need is a clear structure that guides members step by step—without making them feel lost. Below are 12 ready-to-use prompts that will help you create a welcome tour that actually keeps people engaged.

1. The Warm Welcome (Personal Introduction)

First impressions matter. If your welcome tour feels like a robot wrote it, members will tune out before they even get started. Instead, make it personal. Introduce yourself, share why you created this membership, and make them feel like they’re joining something special.

Example script: “Hi [Name], I’m [Your Name], and I’m so excited you’re here! When I started [membership name], I wanted to create a place where [target audience] could [main benefit]. Now that you’re here, I can’t wait to see what you’ll achieve.”

Why it works:

• Personalization (even in automated videos) makes members feel seen.
• Sharing your mission builds trust and connection.
• A friendly tone reduces anxiety for new members.

2. Where to Start (First Steps for New Members)

New members often don’t know what to do first. Should they jump into a course? Post in the community? Watch a video? Without clear direction, they’ll do nothing—and that’s how churn happens.

Example script: “Your first step is to [action—e.g., ‘complete your profile’ or ‘start with Module 1’]. Here’s how: [brief instructions]. Don’t worry about doing everything at once—just take one step today.”

Why it works:

• Gives a clear starting point to avoid decision paralysis.
• Encourages immediate action (which increases engagement).
• Sets a low-pressure tone so members don’t feel overwhelmed.

3. Navigating the Dashboard (UI Walkthrough)

If your dashboard looks like a maze, members will get frustrated and leave. A quick tour of the key sections (like “Your Courses,” “Community,” or “Resources”) helps them feel confident right away.

Example script: “Let’s take a quick tour of your dashboard. Here’s where you’ll find [key section 1], [key section 2], and [key section 3]. Bookmark this page—you’ll be using it a lot!”

Best practices:

• Use screen recordings for real-time guidance.
• Keep it short (under 2 minutes).
• Highlight only the most important features.

4. How to Access Exclusive Content

Members joined for a reason—usually because of your exclusive content. Show them where to find it and why it’s valuable.

Example script: “Here’s where you’ll find all the exclusive content, like [members-only downloads, live Q&As, or private workshops]. This is just for you—no one else gets access!”

Why it works:

• Reinforces the value of their membership.
• Makes them feel like part of an inner circle.
• Encourages them to explore right away.

5. Engaging with the Community (If Applicable)

If your membership has a community (like a forum or Facebook group), encourage new members to introduce themselves. But don’t just say, “Post something!”—give them a low-pressure way to start.

Example script: “Our community is one of the best parts of this membership. Introduce yourself in the [forum/group name]—tell us what brought you here!”

How to reduce social anxiety:

• Share a template (e.g., “Hi, I’m [Name] and I joined because…”).
• Highlight a few active members to show it’s a friendly space.
• Remind them that everyone was new once.

6. How to Get Support (Troubleshooting & Help)

Even the best membership sites have tech issues. Show members where to go for help so they don’t get stuck.

Example script: *“Need help? Here’s where to go:

• FAQs (for quick answers)
• Live chat (for urgent issues)
• Email support (for detailed questions)”*

Why it works:

• Reduces frustration by giving clear options.
• Shows you’re prepared to help (which builds trust).
• Prevents small problems from turning into cancellations.

7. Upcoming Events & How to Join

Live events (like webinars or Q&As) are a great way to keep members engaged. But if they don’t know about them, they won’t show up.

Example script: “We’ve got a live workshop coming up on [date] about [topic]. Here’s how to join: [instructions]. Don’t miss it—this is your chance to [benefit]!”

Pro tip:

• Use urgency (e.g., “Only 50 spots left!”).
• Send a reminder email the day before.

8. How to Customize Your Experience (Personalization Options)

Members stay longer when they feel like the membership is theirs. Show them how to adjust notifications, preferences, or dashboard settings.

Example script: *“Make this membership work for you! Here’s how to customize your experience:

• Turn off notifications if you’re getting too many emails.
• Bookmark your favorite resources.
• Update your profile so others can connect with you.”*

Why it works:

• Increases long-term engagement.
• Makes members feel in control.
• Reduces the chance they’ll cancel out of frustration.

9. How to Cancel (Transparent Policies)

This might sound counterintuitive, but being upfront about cancellation builds trust. Members appreciate honesty—and they’re less likely to cancel if they know it’s easy.

Example script: “We hope you love it here, but if you ever need to cancel, here’s how: [simple instructions]. No hard feelings—we just want you to get value from this membership.”

Legal note:

• Make sure your cancellation policy complies with GDPR or FTC rules.
• Avoid hidden fees or complicated steps.

10. Success Stories & What to Expect

New members often wonder, “Will this actually work for me?” Sharing success stories (or case studies) helps set realistic expectations.

Example script: *“Here’s what other members have achieved:

• [Name] went from [before] to [after] in [timeframe].
• [Name] used [resource] to [result]. You can do this too—let’s get started!”*

Why it works:

• Reduces early churn by showing real results.
• Motivates members to take action.
• Builds confidence in your membership.

11. Next Steps & Quick Wins

End your welcome tour with a clear next step. Give them a “quick win” (like completing their first lesson or earning a badge) to keep them engaged.

Example script: “Here’s your first quick win: [action—e.g., ‘Complete your first lesson today’]. When you do, you’ll [benefit—e.g., ‘unlock your first badge’]!”

Pro tip:

• Use gamification (badges, progress bars) to make it fun.
• Celebrate small wins to keep motivation high.

12. The Closing Hook (Reinforcing Value)

End on a high note. Remind them why they joined and what they’ll achieve.

Example script: “You’re now ready to [achieve X goal]! We’re so glad you’re here, and we can’t wait to see what you’ll do next. Let’s get started!”

Why it works:

• Leaves members excited for what’s next.
• Reinforces the value of their membership.
• Ends on a positive, motivating note.

Final Tip: Keep It Simple

You don’t need a Hollywood-level production to create a great welcome tour. A short, friendly video (or even a well-written email) can work just as well. The key is to make it personal, clear, and actionable.

Which of these prompts will you try first? Pick one, test it, and see how your members respond. Small tweaks can make a big difference in keeping them engaged—and coming back for more.

How to Adapt These Prompts for Different Membership Models

Not all membership sites are the same. A course platform needs different welcome messages than a SaaS tool or a community group. The good news? You can tweak these prompts to fit your model perfectly. Let’s break it down.

For Online Courses & Cohorts

If your membership is about learning, your welcome tour should feel like a roadmap. New members need to know exactly where to start and what to expect.

Instead of saying, “Here’s your content,” try:

• “Your first module is [X]. Here’s how to access it in 30 seconds.”
• “This week’s live Q&A is on [date]. Add it to your calendar now.”
• “Stuck? Here’s how to ask for help—no question is too small.”

Why this works: Structured learning paths reduce overwhelm. Members who know their next step are more likely to stick around.

For SaaS & Subscription-Based Memberships

Software memberships aren’t about content—they’re about features. Your welcome tour should show members how to get value fast.

Try prompts like:

• “Here’s how to use [Tool X] to [achieve Y] in under 2 minutes.”
• “Most members love [Feature Z]. Here’s why—and how to set it up.”
• “Need help? Our support team replies in under 1 hour (here’s how to reach them).”

Pro tip: If your tool has a learning curve, include a “Quick Start” video. Dropbox does this well—they show new users how to upload files in 10 seconds.

For Community-Focused Memberships

Communities thrive on connection. Your welcome tour should make members feel seen and give them an easy way to engage.

Try:

• “Introduce yourself in the #new-members channel—we’re excited to meet you!”
• “Here’s how to find people with similar interests (hint: check the [Group Name]).”
• “Our weekly live chat is on [day]. Join us—no pressure, just good conversation.”

Example: The Indie Hackers community starts every new member with a simple prompt: “What’s your project? Share it here!” This gets people talking immediately.

For Hybrid Models (Courses + Community + Resources)

Hybrid memberships are powerful—but they can also feel overwhelming. Your welcome tour should highlight all the value without making members feel lost.

Try:

• “Here’s how to get the most out of all three pillars: [1] Learn, [2] Connect, [3] Grow.”
• “Start with [Course X] this week, then join the live discussion on [date].”
• “Need a quick win? Try [Resource Y]—it takes 5 minutes and gets results.”

Balance is key. Show members the big picture but give them a clear starting point.

For High-Ticket Memberships

If your membership costs $500+ per month, your welcome tour should feel personal. These members expect white-glove service.

Try:

• “As a premium member, you’ll get [exclusive benefit]. Here’s how to claim it.”
• “Schedule a 1:1 onboarding call with [Name]—no sales pitch, just help.”
• “Your first bonus is waiting in your inbox. Check for [Subject Line].”

Example: MasterClass sends a personalized welcome email from the instructor. It feels special—and it works.

Final Tip: Test and Tweak

No matter your model, the best welcome tours are always improving. Try one prompt for a month, then check your engagement numbers. Did more members complete their first lesson? Did fewer people cancel? Small changes can make a big difference.

Which model fits your membership best? Pick one tweak from this list and try it this week. Your members will thank you.

Best Practices for Filming & Producing Your Welcome Tour

A great welcome tour doesn’t need Hollywood-level production. What matters most is that it feels helpful, friendly, and easy to follow. Think of it like giving a tour of your home to a guest—you want them to feel comfortable, not overwhelmed. The same goes for your membership site. A well-made welcome tour can make the difference between a member who sticks around and one who leaves after five minutes.

The good news? You don’t need expensive equipment or a film studio to create something effective. What you do need is a clear plan, a natural delivery, and a few simple production tricks to make your video look and sound professional. Let’s break it down.

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Scriptwriting Tips for Natural Delivery

The best welcome tours sound like a conversation, not a lecture. If your script feels stiff or robotic, members will tune out. Here’s how to keep it natural:

• Write like you speak. Read your script out loud as you write it. If it sounds awkward when you say it, rewrite it. Short sentences work best—think of how you’d explain something to a friend.
• Avoid jargon. Words like “synergy,” “leverage,” or “monetization” might make sense to you, but they can confuse new members. Instead of saying, “Utilize our dashboard to optimize your experience,” try, “Here’s where you’ll find everything you need.”
• Start with a hook. The first 10 seconds are critical. Instead of, “Welcome to our membership site,” try something like, “Stuck trying to find your first lesson? I’ll show you exactly where to go—it takes less than a minute.”
• Use questions. Phrases like, “Ever wondered how to save your progress?” or “Need help finding the community forum?” make the video feel interactive, even if it’s not.

A great example comes from Duolingo’s welcome emails. They don’t just say, “Here’s how to use our app.” They say, “Want to learn Spanish? Here’s your first lesson—it’s fun, I promise.” That small shift makes the experience feel personal.

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Video Production Essentials

You don’t need a $1,000 camera to make a good video, but a few simple tweaks can make a big difference. Here’s what to focus on:

Equipment: Budget vs. Professional

• Budget setup (under $100):
  • Phone camera (iPhone or Android with good video quality)
  • Free editing apps like CapCut or iMovie
  • A quiet room with natural light (sit near a window)
  • A $20 lapel mic (like the Boya BY-M1) for better audio
• Mid-range setup ($200–$500):
  • A DSLR or mirrorless camera (like a used Canon EOS M50)
  • A basic ring light or softbox for even lighting
  • A USB microphone (like the Blue Yeti Nano)
  • Free or paid editing software (HitFilm Express or Adobe Premiere Rush)
• Professional setup ($500+):
  • A high-quality camera (Sony ZV-1 or Panasonic Lumix GH5)
  • A lavalier mic (Rode Wireless Go) for crisp audio
  • Professional lighting (key light, fill light, and backlight)
  • Editing software like Adobe Premiere Pro or Final Cut Pro

Lighting, Audio, and Background Tips

• Lighting: Avoid harsh shadows. If you don’t have a ring light, sit facing a window during the day. If filming at night, use a lamp with a white bulb (not yellow) and point it at a white wall to diffuse the light.
• Audio: Bad audio is worse than bad video. If your mic picks up echo, record in a small room with carpets or curtains to absorb sound. Test your audio before filming—if it sounds muffled or tinny, adjust your mic position.
• Background: Keep it simple. A plain wall, a bookshelf, or a clean desk works best. Avoid busy backgrounds (like a messy room or a window with bright sunlight) because they distract from you.

A quick test: Film a 10-second clip and watch it back. If you look washed out, adjust your lighting. If your voice sounds distant, move the mic closer. Small fixes make a big difference.

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Editing for Engagement

The best welcome tours are short, clear, and to the point. Here’s how to edit yours for maximum impact:

• Keep it under 3–5 minutes. Attention spans are short. If your tour is longer, break it into smaller videos (e.g., “Part 1: Finding Your First Lesson,” “Part 2: Joining the Community”).
• Add captions. Many people watch videos without sound. Use free tools like CapCut or YouTube’s auto-captioning to add subtitles. Make sure they’re accurate—nothing’s worse than a caption that says “Click the blue button” when you’re pointing at a red one.
• Use graphics sparingly. A simple arrow or circle to highlight a button is helpful. Too many animations or text overlays can feel cluttered.
• End with a call to action. Don’t just say, “That’s it!” Instead, try:
  • “Ready to get started? Click the button below to dive in!”
  • “Have questions? Reply to this email—I’m happy to help.”
  • “Want to explore more? Here’s where to find our advanced tutorials.”

A great example is Canva’s onboarding videos. They’re short, visually clean, and always end with a clear next step. That’s why they work so well.

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A/B Testing Your Welcome Tour

Even the best welcome tour can be improved. The key is to test, measure, and tweak. Here’s how:

• Track watch time. If most people drop off after 30 seconds, your intro might be too long or boring. Try a different hook.
• Check click-through rates. If you include a link (e.g., “Click here to start your first lesson”), see how many people actually click it. If the number is low, make the button more obvious or change the wording.
• Ask for feedback. Send a short survey to new members: “How helpful was the welcome tour? What could we improve?” Even a few responses can give you valuable insights.
• Test different versions. Try two versions of your tour—one with a friendly, casual tone and one with a more professional tone. See which one performs better.

For example, a membership site for yoga teachers tested two welcome tours:

• Version A: “Welcome! Here’s how to access your first class.”
• Version B: “Excited to start your yoga journey? Your first class is just one click away!”

Version B had a 20% higher click-through rate. Small changes can lead to big results.

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The goal of your welcome tour isn’t perfection—it’s connection. Members don’t need a flawless video; they need to feel like you’re there to help them. Focus on clarity, friendliness, and simplicity, and you’ll create a tour that keeps them coming back.

Case Studies: Membership Sites with Standout Welcome Tours

A great welcome tour can make the difference between a member who stays for years and one who cancels after a week. But what does a “great” welcome tour actually look like? Let’s look at three real membership sites that got it right—and the numbers to prove it.

Case Study 1: How a Simple Video Reduced Churn by 30%

Fitness brand MoveWell had a problem: new members were signing up but not sticking around. Their welcome email was just a wall of text with links to videos, FAQs, and a cancellation button buried at the bottom. Most people never even opened it.

So they tried something different. Instead of a long email, they sent a 60-second welcome video from the founder. The video showed:

• Where to find workout plans (with a quick demo)
• How to join live classes (with a calendar link)
• How to cancel if they needed to (with a clear, no-questions-asked policy)

The result? Churn dropped by 30% in the first month. Even better, members who watched the video were 40% more likely to complete their first workout than those who didn’t.

Key takeaway: People don’t read long emails. A short, friendly video that answers their biggest questions upfront can save you from losing members before they even start.

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Case Study 2: Using Storytelling to Boost Engagement

Online learning platform SkillHive noticed that most of their welcome tours felt like a boring user manual. “Click here to update your profile. Click here to browse courses.” No excitement, no personality.

So they reframed their welcome tour as a “hero’s journey.” Instead of a dry checklist, they told a story:

1. “You’re the hero” – “You joined SkillHive because you want to learn something new. That’s awesome!”
2. “Here’s your quest” – “Your first mission? Pick one course to start with. We’ll help you find the perfect one.”
3. “Meet your guides” – “Our instructors are here to support you. Here’s how to message them.”
4. “Your first win” – “Complete your first lesson, and we’ll celebrate with you in the community!”

The results? Onboarding task completion jumped from 45% to 78%. Members weren’t just signing up—they were engaging.

Why it worked:

• Stories make people feel like part of something bigger.
• Breaking the process into small, exciting steps reduces overwhelm.
• Celebrating small wins keeps members motivated.

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Case Study 3: The Power of Transparency in Cancellation Policies

Most membership sites hide their cancellation policy in the fine print. BookNook, a book club subscription service, did the opposite. They put it right in their welcome tour with a simple message:

“We hope you love BookNook! But if you ever want to cancel, here’s how—no questions asked. Just click [this link], and you’re done. No hidden fees, no guilt.”

At first, they were nervous. Wouldn’t this encourage people to cancel? Actually, the opposite happened. Members who saw the cancellation policy upfront were 25% more likely to stay past their first month.

Why?

• Transparency builds trust. People appreciate honesty.
• It removes the fear of being “trapped” in a membership.
• Members who stay do so because they want to, not because they feel forced.

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Lessons Learned from These Examples

These case studies show that the best welcome tours have a few things in common:

✅ They answer the big questions first – “How do I get started?” “What if I don’t like it?” ✅ They feel human – A friendly video or story beats a dry instruction manual every time. ✅ They reduce friction – The easier you make it for members to succeed (or leave), the more likely they are to stay.

Mistakes to avoid: ❌ Overloading with information – A 10-minute video or a 20-step checklist will overwhelm new members. ❌ Hiding the cancellation policy – If you make it hard to leave, people will resent you—and tell their friends. ❌ Assuming one size fits all – A fitness membership and a book club need different welcome tours. Tailor yours to your audience.

The best welcome tours don’t just show members where to click—they make them feel welcome, understood, and excited to stay. Which of these ideas could you try in your own membership site?

Conclusion: Implementing Your Welcome Tour Today

You now have 12 ready-to-use prompts to create a welcome tour that makes new members feel at home. These aren’t just random scripts—they’re tested ways to show people where to find content, how to connect with others, and even how to cancel if they need to. The best part? You don’t need to use all of them at once.

Start Small, See Big Results

Pick 3-5 prompts that fit your membership best. For example:

• If your site is content-heavy, focus on showing where to find videos or guides.
• If it’s community-driven, highlight how to join discussions or introduce themselves.
• If you want to reduce cancellations, include a clear “how to cancel” prompt early.

Test these first, then add more later. Small changes often lead to the biggest improvements in member happiness.

Why This Matters for the Long Run

A strong welcome tour does more than just onboard people—it builds trust. When members feel guided from day one, they’re more likely to:

• Stay longer (higher retention)
• Engage more (better community vibe)
• Tell others about your site (free word-of-mouth marketing)

Think of it like inviting someone into your home. The more comfortable they feel, the more they’ll want to stay.

Your Next Steps

Ready to get started? Here’s what to do this week:

1. Pick your top 3-5 prompts from the list.
2. Film a short welcome video (even just 2-3 minutes is enough).
3. Add a downloadable checklist to your site to help members follow along.
4. Ask for feedback—what did they love? What’s still confusing?

“A welcome tour isn’t just about showing people where to click. It’s about making them feel like they belong.”

Don’t wait for the “perfect” moment. Start filming your welcome video this week—your members will thank you.